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Frequently Asked Questions

Here’s a list of frequently asked questions, and some answers. If you don’t see your question here, or need more information, please use the contact form below to reach out to us.

HOW LONG WILL IT TAKE TO GET MY ORDER?

Everything in our shop is custom printed to order, and production time is 2-7 days. We ship a variety of methods, virtually all of which include tracking. Orders fulfilled here are generally shipped via USPS First Class w/ Tracking. Orders filled by one of our fulfilment processors (eg: hoodies and t-shirts) generally offer you a variety of tracked and non-tracked shipping options to choose from. 

ARE YOUR PRODUCTS & PACKAGING RECYCLABLE?

We strive to make all items we fulfill & ship recyclable. For instance, the “mylar” bags that car badges and key tags come in is made out of polyester film, it can be recycled by recyclers who do “CLASS 1 – PETE” recycling. We strive to use paper for padding and cardboard for packaging, with limited to no tape use when possible, allowing those materials to be recylced in standard cardboard/paper recycling streams.
Some areas have more capable recylcing streams than others, some do not. So, you may find some of our products and packaging recyclable, or all of it, depending on where you live.
Not all packaging from our fulfilment partners is recyclable, but, we are working to change that. 

I GOT A TRACKING NUMBER, BUT USPS ONLY SHOWS “LABEL CREATED”.

USPS can take a while to update tracking numbers. It takes as much as 24-48 hours. There’s times we’ve even seen items arrive before tracking is updated on their site. If your tracking information hasn’t updated in 48 hours, please reach out to us.

DO YOU MAKE CUSTOM ORDERS?

As time permits, and if I have the resources to do so, I do make custom orders. If you have something in mind, contact me below, and I will let you know if I have the time and ability to do so. 

Contact Us

Have a question about your order? Want to know more about a product? Interested in partnering for one of our fundraisers? Well, then reach out below!

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Help us with our current fundraisers!

You don’t have to order anything to donate to any of our fundraisers. Just click a button below!

DONATE TO THE NATIONAL PARK FOUNDATION via PAYPAL GIVING FUNDDONATE DIRECTLY TO MAKE-A-WISHDONATE DIRECTLY TO LITTLE SHELTER ANIMAL RESCUE & ADOPTION CENTER